Read Technical Support on the Web: Designing and Maintaining an Effective eSupport Site

Technical Support on the Web: Designing and Maintaining an Effective eSupport Site

Barbara Czegel

4.9/5 (19656 ratings)

Description:More and more technology and non-technology based companies are moving their sales and product support sites to the Web in order to stay competitive. This book guides the reader through the process of designing and maintaining a Web-based support site. It details the advantages and disadvantages of an e-support site, the tools and technology available, and the attributes that make a site effective. Four case studies are also presented that show how real companies made the move to the Web for their support. Each case study includes an analysis of the site, identifies the challenges the organization faced, and explains the lessons that can be learned.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Technical Support on the Web: Designing and Maintaining an Effective eSupport Site. To get started finding Technical Support on the Web: Designing and Maintaining an Effective eSupport Site, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Pages: —

Format: PDF, EPUB & Kindle Edition

Publisher: —

Release: —

ISBN: 0471391875

Description: More and more technology and non-technology based companies are moving their sales and product support sites to the Web in order to stay competitive. This book guides the reader through the process of designing and maintaining a Web-based support site. It details the advantages and disadvantages of an e-support site, the tools and technology available, and the attributes that make a site effective. Four case studies are also presented that show how real companies made the move to the Web for their support. Each case study includes an analysis of the site, identifies the challenges the organization faced, and explains the lessons that can be learned.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Technical Support on the Web: Designing and Maintaining an Effective eSupport Site. To get started finding Technical Support on the Web: Designing and Maintaining an Effective eSupport Site, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Special Offer | $0.00

Special Offer! | $0.00

Technical Support on the Web: Designing and Maintaining an Effective eSupport Site

Technical Support on the Web: Designing and Maintaining an Effective eSupport Site

More Books

[(Running an Effective Help Desk: Planning, Implementing, Marketing, Automating, Improving, Outsourcing )] [Author: Barbara Czegel] [Apr-1998]

[(Running an Effective Help Desk: Planning, Implementing, Marketing, Automating, Improving, Outsourcing )] [Author: Barbara Czegel] [Apr-1998]

Help Desk Practitioner's Handbook

Help Desk Practitioner's Handbook

Help Desk 2E w/Online

Help Desk 2E w/Online

Help Desk Practitioner's Handbook [Paperback] [1998] (Author) Barbara Czegel

Help Desk Practitioner's Handbook [Paperback] [1998] (Author) Barbara Czegel

Help Desk 2e W/Online With Other

Help Desk 2e W/Online With Other

Help Desk

Help Desk